Closed Weekends & Federal Holidays. Most Orders Placed Before 11AM (USPS) and 2PM EST (UPS) Ship Same Day.

Shipping Policy

Hours

Our Business Hours are defined as Monday-Friday 8:00 AM to 4:30 PM EST.

Closed

MDC Romani is closed for all Federal Holidays and weekends. 

2021 Federal Holidays

Labor Day - Monday, September 6, 2021
Columbus Day - Monday, October 11, 2021
Veterans Day - Thursday, November 11, 2021
Thanksgiving Day - Thursday, November 25, 2021
Christmas Day - Friday, December 24, 2021

Also Closed

Black Friday - Friday, November 26, 2021
December 27-31, 2021 - Winter Break

2022 Federal Holidays

New Year's Day - Monday, January 2, 2022
Martin Luther King, Jr. Day - Monday, January 17, 2022
President's Day - Monday, February 21, 2022
Memorial Day - Monday, May 30, 2022
Juneteenth - Monday, June 20, 2022
Independence Day - Monday, July 4, 2022
Labor Day - Monday, September 5, 2022
Columbus Day - Monday, October, 10 2022
Veterans Day - Friday, November 11, 2022
Thanksgiving Day - Thursday, November 24, 2022
Christmas Day - Monday, December 26, 2022

Also Closed

Black Friday - Friday, November 26, 2022
December 27-30, 2022 - Winter Break

Walk-In Visits

All walk-in customers must call ahead and pre-pay via credit card over the phone. Cash payments are not accepted. We accept Visa, MasterCard, Discover and American Express. We also accept checks. 

U.S. Postal Service (USPS) Shipping Methods

First Class Mail

5-7 Business days.

Priority Mail

2-3 Business days.
For more information on package transit times please visit the Priority Mail Delivery Map at USPS.com and enter 15701 (Indiana, PA) as the five (5) digit shipping zip code.

UPS Standard Shipping Methods

UPS Ground

3 – 5 Business Days
Transit time varies by destination

UPS Expedited Shipping Methods

UPS Next Day Air

Next Business Day
Delivery typically by 10:30 a.m.

UPS Next Day Air Saver

Next Business Day
Delivery typically by 3:00 p.m.

UPS 2nd Day Air

2 Business Days
Delivery typically by end of day

3rd Day Select

3 Business Days
Delivery by end of day

PLEASE NOTE DELIVERY TIMES ARE NOT GUARANTEED. For more information on THE UPS SERVICE GUARANTEE SUSPENSION please visit

https://www.ups.com/us/en/help-center/shipping-support/service-guarantee.page

UPS Freight

The B&B Clipper Vac system MUST ship via UPS Freight. Customers selecting either Priority Mail or UPS Ground will be contacted and asked to pay the difference in shipping cost–should they wish to proceed with their order

To avoid this, please call and ask for an official freight quote 724-463-6101!

The following services are available for UPS Freight upon request.

Liftgate Service (+$84.50)*
UPS Freight provides liftgate service, if needed, to load and unload a shipment when loading/unloading docks are not available

Call Before Delivery (+$50.00)*
A request initiated by the Shipper for UPS Freight to call the customer as a condition necessary to deliver the shipment.

*These additional services are offered on behalf of UPS, not M.D.C. Romani.

International Shipping Services

UPS Standard

Day Definite by Date Scheduled
Delivery by end of day

UPS Worldwide Expedited

2-5 Business Days
Delivery by end of day

UPS Worldwide Saver

1-3 Business Days
Delivery by end of day

UPS Worldwide Express

1-3 Business Days
Delivery by 10:30 a.m. or 12:00 noon

Notice to Canadian Residents

As of January 1, 2017, we (M.D.C. Romani) are listed as a non-resident importer to Canada. What does this mean? We will now ship your order door to door, paying for the brokerage fees, customs, duties, and/or taxes before it ships from our facility allowing for a hassle-free delivery if requested by the customer. However, due to the complexities of shipping into Canada, sometimes this amount is not calculated correctly online.

As a non-resident importer we are required to collect payment for the brokerage, customs, duties, and/or taxes before we ship the product. We pay these amounts directly through UPS once we ship your order. If you select UPS as your shipping method you will be contacted for payment of these additional shipping charges. If we are unable to reach you, you (customer) will be responsible for all customs/duties/taxes incurred at the border.

Shipping Exceptions

Units & Dryers

Due to high demand, Clipper Vac®s and Force Dryers ship within seven (7) to fourteen (14) business days of purchase regardless of the time the order is placed or shipping method selected. Please be advised of potential shipping delays in your location.

Out of Stock Items

Orders placed containing out-of-stock items will be held until the back-ordered item can be filled unless customer requests otherwise. We do our best to mark products accordingly. It is the customer’s responsibility to look for out-of-stock notices and be aware when placing their order that it may be subject to a delay. If you are unsure about an item you are ordering do not hesitate to call 724-463-6101 before submitting your order for processing.