Shipping Policy
Hours
Our Business Hours are defined as Monday-Friday 8:00 AM to 4:30 PM EST. Our phones are only active 9:00 AM - 4:00 PM. We only have one phone line and at times will take it off the hook for lunches or emergencies.
Closed
MDC Romani is closed for all Federal Holidays and weekends.
2023 Federal Holidays
New Years' Day
Martin Lurther King Jr. Day
Washington's Birthday
Good Friday
Memorial Day
Juneteenth
Independence Day
Labor Day
Columbus Day
Veteran's Day
Thanksgiving
Christmas Day
Also Closed
Black Friday
December 23, 2023 - January 1, 2024 - Winter Break
Walk-In Customers
All walk-in customers must call ahead and pre-pay via credit card over the phone.
Cash payments are not accepted.
We accept Visa, MasterCard, Discover and American Express. We also accept checks.
Available Shipping Methods
These are estimates unless otherwise stated. We are closed weekends and federal holidays.
U.S. Postal Service (USPS) Shipping Methods
First Class Mail
5-7 Business days.
Priority Mail
2-3 Business days.
For more information on package transit times please visit the Priority Mail Delivery Map at USPS.com and enter 15701 (Indiana, PA) as the five (5) digit shipping zip code.
UPS Standard Shipping Methods
UPS Ground
3 – 5 Business Days
Transit time varies by destination
UPS Expedited Shipping Methods
We are closed weekends and federal holidays. We also take a Winter Break each year. If you order on any of the dates or times we are closed, your item will not ship until our next business day.
UPS Next Day Air
Next Business Day
Delivery typically by 10:30 a.m.
UPS Next Day Air Saver
Next Business Day
Delivery typically by 3:00 p.m.
UPS 2nd Day Air
2 Business Days
Delivery typically by end of day
3rd Day Select
3 Business Days
Delivery by end of day
If your package is delayed by weather, UPS will not refund expedited shipping charges!
FedEx Freight
The B&B Clipper Vac system MUST ship via FedEx Freight. Customers selecting either Priority Mail or UPS Ground will be contacted and asked to pay the difference in shipping cost–should they wish to proceed with their order
To avoid this, please call and ask for an official freight quote 724-463-6101!
The following services are available for UPS Freight upon request.
Liftgate Service (+$84.50)*
UPS Freight provides liftgate service, if needed, to load and unload a shipment when loading/unloading docks are not available
Call Before Delivery (+$50.00)*
A request initiated by the Shipper for UPS Freight to call the customer as a condition necessary to deliver the shipment.
*These additional services are offered on behalf of UPS, not M.D.C. Romani.
International Shipping Services
UPS Standard
Day Definite by Date Scheduled
Delivery by end of day
UPS Worldwide Expedited
2-5 Business Days
Delivery by end of day
UPS Worldwide Saver
1-3 Business Days
Delivery by end of day
UPS Worldwide Express
1-3 Business Days
Delivery by 10:30 a.m. or 12:00 noon
Shipping Exceptions
Units & Dryers
Due to high demand, Clipper Vac®s and Force Dryers ship within seven (7) to fourteen (28) business days of purchase regardless of the time the order is placed or shipping method selected. Please be advised of potential shipping delays in your location.
Out of Stock Items
Orders placed containing out-of-stock items will be held until the back-ordered item can be filled unless customer requests otherwise. We do our best to mark products accordingly. It is the customer’s responsibility to look for out-of-stock notices and be aware when placing their order that it may be subject to a delay. If you are unsure about an item you are ordering do not hesitate to call 724-463-6101 before submitting your order for processing.
ALL ORDER DISCREPANCIES MUST BE REPORTED WITHIN 7 BUSINESS DAYS FROM THE DELIVERY DATE DECLARED BY SELECTED CARRIER'S TRACKING INFORMATION