Business hours are defined as Monday-Friday 8:00 AM to 4:30 PM EST, excluding holidays and weekends. Holidays and weekends are defined as days we are closed.
Customer walk-ins are welcome, however, we do not have a waiting area for customers. We prefer if you are walking in you call ahead and pre-pay via credit card over the phone so that once you arrive you can grab your items and go. Cash payments will not be accepted. We accept Visa, MasterCard, Discover and American Express. We also accept checks. If you are dropping off a unit for same-day repairs and need to wait, you will have to find somewhere else to hang out while the repairs are being completed, ie: a local store or restaurant. We will call you on your cell phone once the repair is completed for pick up.
M.D.C. Romani, Inc.’s 2018-2019 Holiday Schedule
- Thanksgiving – Closed
- Black Friday – Closed
- December 24 – Christmas Eve – Closed
- December 25 – Christmas Day – Closed
- December 26 – Closed
- December 27 – Closed
- December 28 – Closed
- December 31 – New Year’s Eve – Closed
- January 1 – New Years Day 2019 – Closed
- Memorial Day – Closed
- Independence Day – Closed
- Labor Day – Closed
U.S. Postal Service (USPS) Shipping Methods
First Class Mail
2-7 Business days.
Priority Mail
2-3 Business days. To see how long your package will take, visit the
Priority Mail Delivery Map at USPS.com and enter 15701 (Indiana, PA) as the five (5) digit shipping zip code.
UPS Standard Shipping Methods
UPS Ground
2 – 5 Business Days
Delivery based on distance to destination
UPS Expedited Shipping Methods
UPS Next Day Air
Next Business Day
Delivery typically by 10:30 a.m.
UPS Next Day Air Saver
Next Business Day
Delivery typically by 3:00 p.m.
UPS 2nd Day Air
2 Business Days
Delivery typically by end of day
3rd Day Select
3 Business Days
Delivery by end of day
UPS Freight
Even though Priority Mail or UPS Ground may come up as shipping options for these units, they must ship UPS Freight. Customers selecting either Priority Mail or UPS Ground will be contacted and asked to pay the difference in shipping–should they wish to proceed with their order.
- B&B 1 Operator
- B&B 2 Operator
- Model 1 (1 Operator)
- Model 1 (2 Operator)
- Model 1 (3 Operator)
- Model 1A (4 Operator)
- Model 1A (5 Operator)
- Model 1A (6 Operator)
To avoid this, please call and ask for an official freight quote 724-463-6101!
The following services are available with UPS Freight upon request.
Liftgate Service (+$70.00)
UPS Freight provides liftgate service, if needed, to load and unload a shipment when loading/unloading docks are not available
Call Before Delivery (+$45.00)
A request initiated by the Shipper for UPS Freight to call the customer as a condition necessary to deliver the shipment.
International Shipping Services
UPS Standard
Day Definite by Date Scheduled
Delivery by end of day
UPS Worldwide Expedited
2-5 Business Days
Delivery by end of day
UPS Worldwide Saver
1-3 Business Days
Delivery by end of day
UPS Worldwide Express
1-3 Business Days
Delivery by 10:30 a.m. or 12:00 noon
Canadian Residents: As of January 1, 2017, we (M.D.C. Romani, Inc.) are a non-resident importer to Canada. What does this mean? We will now ship your order door to door, paying for the brokerage fees, customs, duties, and/or taxes before it ships from our facility allowing for a hassle-free delivery. However, due to the complexities of shipping into Canada, sometimes this amount is not calculated correctly online.
By the Canadian government allowing us to do this, we are required to collect payment for the brokerage, customs, duties, and/or taxes before we ship the product. We pay these amounts directly through UPS once we ship your order. If you select UPS we will more than likely contact you for these additional shipping charges. You will have 24 hours to provide payment for these additional required charges or your order will unfortunately be canceled.
When will my order ship?
Orders placed during normal shipping and processing hours (before 11:00 PM EST weekdays) for in-stock items using U.S. Postal Service (USPS) shipping methods will be processed and shipped same-day.
Orders placed during normal shipping and processing hours (before 2:00 PM EST weekdays) for in-stock items using UPS Standard or UPS Expedited shipping methods will be processed and shipped same-day.
Orders placed during off shipping and processing hours (after 11:00 PM EST weekdays and weekends) for in-stock items using U.S. Postal Service (USPS) shipping methods will ship the following business day.
Orders placed during off shipping and processing hours (after 2:00 PM EST weekdays and weekends) for in-stock items using UPS Standard or UPS Expedited shipping methods will ship the following business day.
Orders placed during normal / off shipping and processing hours for in-stock items using UPS Standard, UPS Worldwide Expedited, UPS Worldwide Saver and UPS Worldwide Express may require additional time to process depending upon the accuracy of the shipping rate charged to customer at check out and paperwork required to ship items correctly.
SHIPPING EXCEPTIONS:
Units & Dryers:
Due to high demand, Clipper Vac®s and Force Dryers ship within one (1) to seven (7) business days of purchase regardless of the time the order is placed or shipping method selected. Please be advised of potential delays in shipping.
Out of Stock Items
Orders placed containing out-of-stock items will be held until the back-ordered item can be filled unless customer requests otherwise. We do our best to mark products accordingly. It is the customer’s responsibility to look for out-of-stock notices and be aware when placing their order that it may be subject to a delay. If you are unsure about an item you are ordering do not hesitate to call 724-463-6101 before submitting your order for processing.